Our Approach
Our Focus and Commitments
Our approach and goal is always to make sure you enjoy using your technology and your devices work the way you want them to. Our pool of trained Technology Experts have years of experience and will troubleshoot your problems using best practices to give you the best results.
However if you are human, you will make mistakes. At Total Tech Assist, we take all precautions to prevent errors and get your computer fixed correctly the first time. However, we are a company full of humans that do make mistakes periodically. While we can’t help our humanity, we can offer our Service Commitment for our services. If you are in any way unsatisfied with our work, we want you to contact us and let us know so that we can make it right.
Years of Experience
Our Approach
Our Services Commitment
All of our services and products comes with a 7-day 100% Satisfaction Guarantee. If you are experiencing any problems with your technology within 7 days of your service, please let us know. We will get your technology working again at no additional cost. If have any questions, please contact us and speak to one of our friendly Technology Experts to can help.
We resolve over 98% of our customers technology support issues. If however our Technology Experts can’t fix your issue we will escalate to a more experienced level technician. In the event if we can’t resolve or fix your issue we will issue you a full refund for work not rendered. Click here to see full details of our refund & return policy.
Our Products Commitment
All products comes with a 30-day 100% Satisfaction Guarantee. If you are not satisfied with the unused product and wish to return it you can do so within 30 days from date of purchase. We will refund the purchase price of the returned product upon receipt of the return shipment. Click here to see full details of our refund & return policy.
Repair
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If for any reason, your computer gets slower within that week we will fix it. Contact us today to learn more.
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